Privacy Policy

DocuBloom (“we”, “our”, or “us”) is a SaaS (Software as a Service) platform that allows users to upload templates and generate documents using API calls, integrations, and our web app.

By using our platform, APIs, integrations, or other related services, you agree to the terms outlined in this Privacy Policy.

a. User-Provided Information

• Account Information: name, email address, password (hashed and encrypted)
• Billing Info: processed by Stripe (we do not store full credit card details). You can view Stripe's privacy policy from their website.
• Uploaded Content: templates and document data controlled by the user
• Data Payloads: JSON or other structured data submitted to our API or platform for document generation.
• Integration Data: Data shared via third-party tools for automation.

b. Automatically Collected Information

• IP address, browser type, device type, operating system.
• Usage logs: Timestamps of API calls, errors, document generation success/failure.
• Analytics data via tools like Google Analytics (if used).

• Provide and maintain our services
• Authenticate and manage user accounts
• Process payments
• Generate documents based on your templates and data
• Monitor and analyze API usage
• Improve service reliability and performance
• Comply with legal obligations

We do not use your uploaded templates or generated documents for AI training, advertising, or marketing.

You retain full ownership of your uploaded templates and any data you provide.

We do not claim any intellectual property rights over the content or data processed by our platform.

Only authorized personnel may access your data for support, diagnostics, or security purposes — and only when strictly necessary.

• Templates: Stored until explicitly deleted by the user
• Generated Documents: Can be retained temporarily based on billing plan or settings.
• Data Payloads: Only retained for the duration necessary to generate the requested document.
• Logs and Metadata: Retained for auditing, performance monitoring, and legal compliance.

We use trusted third-party providers:

• Infrastructure: Cloudflare, AWS, Google Cloud, Vercel
• Payments: Stripe
• Analytics: Google Analytics
• Integrations

Third-party services are governed by their own privacy policies. We encourage you to review them separately.
We do not share your data with third parties unless required to provide our service or comply with the law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

We use cookies and similar technologies to enhance your experience and analyze usage.

• Essential cookies for authentication and sessions
• Google Analytics cookies (aggregated and anonymous)

You may control or block cookies via your browser settings.

Depending on your jurisdiction, you may have rights under data protection laws, including:

• Access - Request a copy of your data
• Correction - Fix inaccurate/incomplete data
• Deletion - Request deletion of your data

To exercise these rights, please contact us at: contact@docubloom.com

We implement industry-standard security measures to protect your data.

• HTTPS encryption for all data in transit
• Role-based access control and authentication
• Rate limiting and API monitoring
• Infrastructure security monitoring and audit logs

No method of transmission or storage is 100% secure, but we strive to meet or exceed industry best practices.

Our Services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have done so inadvertently, please contact us.

Your data may be stored and processed in servers located in the United States and/or Europe. By using our services, you consent to the transfer of your data to countries that may not have the same data protection laws as your jurisdiction.

We may update this Privacy Policy occasionally. If there are material changes, we will notify you via email or through the platform. Continued use of our Services after changes constitutes your consent to the updated policy.

If you have questions about this policy or your data, contact us:

• Email: contact@docubloom.com
• Contact Form: here